Packages
A CMP
Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. package is a collection of allowances, services and/or discounts that can be added to a subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription. Users can use packages to add essential services and discount offers in a single action, rather than selecting individual services and discounts for each subscriber The end user of a network..
Package Services
Services determine the overall cost. Services can be either rolling or non-rolling, but not a mixture of both for the same service.
For more information, see Services.
The services linked to a package are known as package services.
The price of the service can be amended when it is added to a package. This allows the same base building blocks of a package to be reused across many packages with the price being tailored in each.
For example, line rental service could be £20.00 but as part of the package the service may be charged at £15.00. Consequently, all customers could be paying different rates for the same service. This depends on the tariff the customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. is on and whether the customer selected the service as part of a package. If a customer connects using a new package, they automatically receive the service in that package at the default price. When this standard package is added to a tariff, if this particular service is included in the tariff package, the price in the package deal overrides the price charged in the service code, or the tariff service code. For example, the package price of a service could be £15.00 but as part of the tariff package the service could be charged at £10.00. The services that are present within the package on the day a customer is connected are the services the customer automatically receives. Services with a future effective date can be present within the package, with the same service code, replacing a particular service with a new price.
Package Discounts
Discounts allow for a credit back on a service within a package. The discounts linked to a package are known as package discounts. Discounts cannot be changed when added to a package.
For more information see Discounts.
Allowances
Allowances inform the Online Charging System (OCS) what to grant a subscriber in terms of voice, text, data or cash.
For more information see Allowances.
Packages can be linked to package services and package discounts
There are three types of packages:
- A base package contains essential services and/or discounts needed to fulfil a subscriber’s contract, such as their monthly recurring charge and services to drive their base allowances of minutes, data and/or texts.
- A bolt-on An addition to a subscriber's main plan or product; also sometimes called an add-on. package contains supplementary services, allowances and/or discounts for additional purchases a customer may make.
- A top-up package, for additional services for prepaid subscribers only. This is used primarily to add credit to a prepaid balance. The service is simply the charge. It may optionally also include allowances.
Configuring a Package
When you configure a package, you can:
- Provide a package code and description.
- Classify the package as base, bolt-on or top-up.
- Choose the billing type for the package: prepaid, postpaid or both.
- Specify whether the package is recurring, and if so, set the recurring frequency.
- Indicate whether the package can be shared.
Only bolt-on packages can be shared and only account
In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. services can be linked to a shared bolt-on package. See Shared Packages for more details. - Set a package expiry date - this feature is particularly used with short term promotions.
- Control if the package is available to new subscriptions, by indicating whether the package is Active.
- Automatically raise a workflow event when the package is added, which can send a confirmation communication to the subscriber.
- View and manage links to package services, package discounts and allowances.
- View the tariffs that a package is associated with.